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Health Charities

Macmillan Cancer

Macmillan Cancer Support
One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

YouthHealthTalk
Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Our Responsibility to You

  • We will treat you with courtesy, respect and sensitivity at all times.
  • We will endeavour to maintain the highest standards of medical practice at all times.
  • We will keep your consultation, computer and written records confidential.
  • We will provide you with emergency care promptly when you need it.
  • We will endeavour to offer all patients routine access to a doctor within 4 working days, although it will not always be possible for this to be with the doctor of your choice.

Your Responsibility to Us

  • We ask that you treat everyone in the practice with courtesy and respect at all times.
  • Doctors have instructed receptionists to ask certain questions so that they may deal with your requests appropriately. Please be understanding about this.
  • If you cannot keep an appointment please let us know as soon as possible so that it may be used for someone else.
  • If you are late for an appointment, you may be fitted in at the end of the surgery or clinic or asked to re-book for another day. Action will be taken against patients who repeatedly fail to attend for booked appointments.
  • The practice has a No Smoking policy within the building. Visitors must not bring drugs, alcohol or dogs (other than guide dogs) onto the premises. Please switch off you mobile phone.
  • Any person who is verbally aggressive or abusive, threatening or violent will be asked to leave the premises immediately. If our request is not complied with the Police will called.

WE OPERATE A ZERO TOLERANCE POLICY TOWARDS ABUSIVE AND VIOLENT PATIENTS AND WILL REMOVE THEM FROM THE PRACTICE LIST.

 
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